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6s管理標(biāo)準(zhǔn)差教材
Six Sigma:
- A Definition
- Applied to GE
- GE Quality Initiative
- Why This Approach?
- Origin of Six Sigma
- The “Breakthrough Strategy”
- Arriving at Sigma
Six Sigma Structure
Key Concepts & Tools
A Practical Example
If we can’t express what we know in the form of numbers,
we really don’t know much about it.
If we don’t know much about it, we can’t control it.
If we can’t control it, we are at the mercy of chance.
Mikel J. Harry
President & CEO
Six Sigma Academy, Inc.
“...will bring GE to a whole new level of quality in a fraction of the
time it would have taken to climb the learning curve on our own.”
What Does “Sigma” Mean?
Sigma is a Measure of the Consistency of a Process
Why Does GE Need A Quality Initiative?
GE Raising The Bar
New Goal to be “Best in the World” vs. #1 or #2
Customers are Expecting More, we Must Deliver
“Ship-and-fix” Approach no Longer Tolerated in the Market
Aim to Speed Past Traditional Competitors in 5 Years
Goal Consistent with Reduced Total Costs
We Must Acknowledge Our Vulnerabilities
Poor Quality That Impacts Customers
Problems with NPI
Too High Internal Costs
